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  1. Heyemjay
  2. Placing Orders

Placing Orders

Common questions while you make your account or place an order.

Paying for your Emjay Delivery

  • What is Hypur?
  • Why is there a fee for using debit?
  • What are my payment options?
  • What type of payment form does emjay accept?

Sign-Up & Verification Process

  • Can I have multiple Emjay accounts?
  • Why do you need my mobile phone number?
  • How old do I need to be to create an account?
  • What should I do if my ID can’t be verified by Emjay?
  • What are acceptable IDs?
  • How long does it take to verify my ID?
See all 12 articles

Adding Account Information

  • Do you support medical recommendation cards?
  • Can I order for someone else or send a gift?

Adding Delivery Information

  • Can I add special delivery notes?

Emjay Pick-Up Orders

  • Can I pick up my order directly from Emjay?

How to save some money!

  • How can I apply a promo?

Scheduled Orders

  • Can I update the delivery window?
  • Can I schedule a delivery?
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